Aaron M. Purvis, CTO
The U.S. is hugely dependent on truckers—comprising an industry worth hundreds of billions of dollars. While technology in the trucking industry is accelerating at breakneck speed, companies face issues that are driving them up the wall. Growing freight volumes, regulatory pressures, high employee turnover, safety concerns, dangerous consequences, and attrition are some of the pressing challenges the industry is striving to overcome. At a time when COVID-19 has changed the trucking industry’s safety guidelines and restrictions the new set of challenges and ever-changing regulations have only aggravated the high-stress environment that the truckers operate in. Fleet managers need to help drivers find a solution to these problems fast.
“Training—to help drivers and front-line managers navigate their fleet’s processes and expectations—is one-way trucking fleets can deal with the challenges,” begins Aaron M. Purvis, CTO of Instructional Technologies, Inc (ITI). Besides enabling drivers to stay compliant in a highly regulated industry, training also makes fleets safer, more efficient, and more cost-effective. Recordkeeping can also reduce liability in the event of a crash. To manage the training with a smart learning management system (LMS), more trucking companies are looking for highly-experienced specialty partners who understand the unique needs of their industry. This is where ITI is in a league of its own.
With over 20 years of experience in online training, ITI has a clear understanding of trucking challenges, regulations, and trends and how to make them work to its clients’ advantage. ITI, a one-stop destination for training and LMS, has developed an LMS called Sentix Pro that drives enterprise-focused training automation and is designed specifically for companies in the trucking, transportation, and logistics industry. With over 15 million courses, ITI’s LMS provides access to training content that improves job performance. This is achieved in two ways: a huge library of high-quality, readymade online training courses, and a production team that builds training modules that cover topics thoroughly. ITI’s proficiency in developing high-quality online training hinges on accomplishing flexibility and customization. Setting new standards in building custom training, ITI empowers clients with a trucking-focused LMS
that adapts to their business models and terminology and is tailored to the needs of each client.
At the core, ITI’s full-service training automation and customizable platform automates day-to-day tasks and develops tailored training programs for drivers
, dispatchers, and other units. Sentix Pro lets the client set different assignments on a recurring basis. With Sentix Pro, scheduling drivers to the assigned training before endorsement expiration is easy.
“We have a patented system that allows us to deliver training based on certain triggered events. Further, the ability to tie into in-cab devices and telematics systems permits us to draw the data and turn it into an assignment automatically. For example, if a driver crosses X number of speeding events in a period of time, we automatically frame that as an assignment and assign that driver a speed management course,” states Purvis. From the deployment standpoint, the ability to import all the drivers from standard spreadsheets or through APIs allows clients to tie their HR systems directly into ITI’s LMS.
Helping Good Leaders Choose Great Training
Flexibility is our greatest strength, and we continuously adapt and adjust with the changing regulations of the industry
Backed by such unique capabilities and features, it stands to reason that ITI is preferred by more than 400 clients, including many of the world’s well-known fleets, for scaling their training programs and maximizing the resources. “ITI’s uniqueness stems from its ability to serve varied clients starting from Class 8 trucks all the way down to sedans and corporate fleet vehicles. Also, flexibility is our greatest strength. We continuously adapt and evolve with the changing regulations of the industry,” asserts Purvis.
Keeping abreast of the ever-changing nature of regulations implemented by the Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), and Occupational Safety and Health Administration (OSHA), ITI ensures that its online courses are curated to help clients stay informed, confident, and ready to act as changes arrive. The efficient team at ITI creates all software code for the LMS, and publishes the revised information within the system as soon as it gets amended. For instance, the federal rules around Hours of Service recently changed. ITI’s production team created a new short course to explain the changes, and updated the longer existing course to reflect the new rules. Moreover, to help clients cope with the disruptions of COVID-19, ITI has developed a couple of regulatory lessons for employees working during the pandemic. The course is absolutely free for all and available on YouTube.
Putting theory into practice provides several examples of the ITI’s mastery-based approach to learning in action. One of the top five trucking companies reached out to ITI as they needed a system that could integrate with their onboarding and orientation process. ITI offered to couple the client’s Microsoft Dynamics platform with its open API. The result was impressive as ITI customized the entire LMS, and made it simple to use with complete control over the codebase. Activities such as employee classification, reporting, job functions, and assignments became easy to access and mirrored their other systems. Also, the compliance data and assignment status were reported directly to the client’s HR system. The client was impressed to have a platform that included everything within the framework.
Such success stories stand a testament to the value ITI brings to the table. For the future, ITI is focused on making its learning management system much more efficient and easier to use for clients.